Shipping & Delivery Policy

Shipping & Delivery Policy

At James & Mary Dublin, we strive to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

By placing an order, you agree to the terms outlined in this policy.

1. Order Processing Time

All orders are processed within 1 to 3 business days.

Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

Please note:

  • Orders are not processed on weekends or public holidays.

  • During peak periods, processing times may be slightly extended.

2. Estimated Delivery Time

The average delivery time is 3 to 7 business days, depending on your location.

Delivery times are estimates and may vary due to:

  • High seasonal demand

  • Customs inspections

  • Carrier delays

  • Local postal service disruptions

James & Mary Dublin is not responsible for delays beyond our reasonable control.

3. Shipping Method & Origin

All orders are shipped directly from our international fulfillment partners.

As part of our global operating model:

  • Products may be shipped from overseas warehouses

  • Customs duties or import taxes may apply depending on your country’s regulations

Any customs charges or import duties are the responsibility of the customer.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination country

  • Package weight

  • Selected shipping method

All applicable shipping fees will be clearly displayed before payment is completed.

5. Responsibility Upon Delivery

  • If tracking information confirms that the package has been delivered to the address provided, responsibility transfers to the customer.

  • Customers must ensure that the shipping address entered at checkout is accurate and complete.

  • Address corrections must be reported within 24 hours of placing the order.

We are not responsible for orders delivered to incorrectly provided addresses.

6. Lost or Delayed Shipments

If your package appears delayed:

  • Please first verify the tracking status

  • Contact the local carrier if necessary

If you require assistance, contact:

Email: info@jamesmarydublin.com

We will do our best to assist within reasonable limits.