Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of James & Mary Dublin.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

For questions, you may contact us at:
Email: info@jamesmarydublin.com

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded through the website of James & Mary Dublin.

By placing an order, the customer confirms that they have read and agreed to these Terms & Conditions.

We reserve the right to update or modify these Terms at any time.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, and pricing information are accurate and up to date.

However:

  • Minor variations in color, size, or design may occur.

  • Typographical errors or inaccuracies may occasionally appear.

  • We reserve the right to correct errors without prior notice.

Product images are for illustrative purposes only.

3. Orders & Payment

Orders will only be processed once full payment has been successfully received.

Available payment methods may vary depending on the customer’s location and payment provider availability.

Customers are responsible for ensuring that:

  • Payment details are correct

  • Billing information is accurate

  • Funds are available at the time of purchase

We reserve the right to cancel or refuse any order at our discretion.

4. Processing & Delivery

  • Processing time: 1–3 business days

  • Estimated shipping time: 3–7 business days (depending on location)

  • Orders are shipped directly from our international fulfillment partners

Delivery times are estimates and may vary due to customs clearance, local postal services, or unforeseen circumstances.

James & Mary Dublin is not responsible for delays caused by:

  • Customs procedures

  • Carrier disruptions

  • Incorrect shipping information provided by the customer

5. Returns & Cancellations

Please refer to our separate Return Policy for detailed information regarding returns, eligibility, and refund procedures.

Order cancellations are only possible within a limited time after purchase and before the order has been processed.

6. Liability

James & Mary Dublin shall not be held liable for:

  • Loss or damage during shipping when tracking confirms delivery

  • Delays beyond our reasonable control

  • Indirect or consequential damages

Customers are responsible for providing accurate shipping information.
Address errors must be reported within 24 hours of placing the order.

7. Intellectual Property

All content on the James & Mary Dublin website, including but not limited to:

  • Text

  • Images

  • Logos

  • Branding

  • Product descriptions

  • Website design

is the exclusive property of James & Mary Dublin and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have a complaint, please contact us in writing at:

Email: info@jamesmarydublin.com

We aim to respond to all inquiries within 5 business days.

We are committed to finding a fair and reasonable solution.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Ireland.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Ireland.